Contact Us
Found a bug, want to suggest a new tool, or have a question? We read every message that comes in.
What to include in your message
To help us respond faster and more usefully, please include as much of the following as applies:
- Bug reports: which tool you were using, what you expected to happen, what actually happened, and your browser plus device.
- Tool suggestions: the specific task you want to accomplish and, if possible, an example of a similar tool you've used elsewhere.
- Ad issues: a screenshot and the page URL. Ads should never be intrusive, misleading, or cover content.
- General questions: enough context for us to give you a specific answer rather than a generic reply.
What we can help with
We can help with questions about how a specific tool works, report bugs and get them fixed quickly, and consider new tool ideas for the site. We also welcome feedback on the design, accessibility, or performance of the site.
Because all processing happens locally in your browser, we cannot recover data you may have lost — for example, if a conversion failed or a browser tab closed mid-task — since we never had a copy of it in the first place. This is a deliberate trade-off for privacy: your content stays with you, but it also means we can't help recover it.
Response time
Kritools is maintained by a small team. During busy periods it may take a few days for us to reply to non-urgent messages. Bug reports for existing tools are prioritized, and we aim to acknowledge every message within 2–3 business days.
Business and partnership inquiries
For advertising, sponsorship, or collaboration opportunities, please use the same email address and include "Business" in the subject line so it's routed correctly. We're open to working with developers, educators, and small businesses that align with the site's privacy-first philosophy.
Frequently asked questions
Can I request a feature or a new tool?
Absolutely. Feature requests and new tool ideas are welcome — email us with a brief description of what you want to accomplish and how you'd use it. Tools that solve a real recurring problem for multiple users are prioritized.
How do I report a security issue?
Send an email with "Security" in the subject line and include as much detail as you can. Please don't publicly disclose issues before giving us time to respond.
Do you offer custom development?
Not at the moment. Kritools is a focused project — we build the tools that fit the site, not bespoke software for individual clients.
Will you reply if I send a bug report?
Yes, we reply to every bug report that includes enough detail to reproduce the issue. If we can't reproduce it, we'll ask for more information rather than leaving the message unanswered.